This is exactly how I felt yesterday!
Hey honies!
So with all the chaos of the labor day weekend I didn't have time to post my irritating experiences from the other day. But lets talk about Customer Service for a min.
Ok granted...I know if your role within your job requires any kind of customer service skills, then you have to put up with the most dumbest and aggravating shit at times according to the boss. BUT...this shit has to be to a certain degree now! I mean its not but so much our azz should have to take before we continue to be subjected to a level of disrespect!
Check this out:
So I'm stuck at work (on a SATURDAY at that) bored as hell cuz ain't nothing going on, NO CUSTOMERS, NO CALLS, NO EMAILS, nada!
So my 1st call that happens to come in as Im ready to leave for the day (know Im frustrated now) comes from this prick ass redneck sounding nucca that got on the phone already sounding irritated. He's looking for a Mercedes Benz that we have in stock, but didnt say that right off the back. All this nucca said when the call was transferred was "Yea the CLS" Thats it! He said that shit so fast that I didn't even know what the hell he was talking about! Here's a break down of the convo:
ME: "Good afternoon, Thank you for calling_____, how may I help you?"
Prick ASS: " Yea CLS" (so fast!)
ME: "I'm sorry are you looking for a particular vehicle sir?"
Prick ASS: "Yea I said CLS"
(Dude is talking so fast I thought the nigga said "yea, Celeste") like he looking for his girl or a chick name Celest, or something...So I simply ask for the year of the particular vehicle he's looking for to make sure I heard him right and so we on the same page and thats when I musta pissed him off for whateva reason. Guess dude had his ass in his shoulders that day and was already in a shitty mood but little did he know so was I that day! Shit bout to go down!
ME: "Ok, I'll be more than happy to check on the availability of the vehicle you're interested in, do you know the year of this particular model?"
Prick ASS: " The year? I mean what, you don't know your inventory? You only have 1 in stock"
(Breathe Sasha... Breathe...'Wusah'....Mane that shit aint working sorry lol)
I'm thinking:
Hold up bruh. First off how the fuk you gon tell me what we have in OUR inventory when
#1 we get vehicles that come and go on a day by day basis.
#2. Nicca you don't work here! How you know what we got?!
For all you know that vehicle could have been sold or you may have saw an older model online that is no longer available (which happens a lot at my job) You prick ass Punk bitch!
#3. We actually had 3 Mercedes Benzs that came in ...I had already found the one he was looking at too but homeboy pissed me off so I played dumb like I still didn't know just to see if dude would give me the year of the car.
Well he was not leaving w/out a fight...check out the rest...
ME: "Actually sir we have 3 models that came in that matches that particular make. Also our inventory changes daily so there is always a possibility that there may be more than 1 model of the same make listed online. That's why I asked for the year you are referring to just to verify we are speaking of the same vehicle. So again, do you happen to know the year of the vehicle please?"
Prick ASS: "Well like I said you only have 1"
ME: (nothing)B/c at this point I'm thinking, did this dude not hear a single damn word of what I just said! Damn!
Mane fuck customer service at this point. I am in a bad mood...I'm stuck at work on a Sat, bored as hell, tired, hungry and my hormones r out of whack rt now! Dude is on the verge of getting cussed out and I'm the only 1 working today 2 so plain and simple...I just don't give a fuk rt now!
ME: "Sir as I mentioned before our inventory changes daily. We re-"
Prick ASS: "But You only have 1"
NO THIS NUCCA DIDN'T JUST CUT ME OFF!
"You only have 1, you only have 1..." That's all he keep saying....just shut the fuk up!!
ME: "No we actually dnt have 1, we have 3 in stock. Which is why I asked for the particular year you were referring to for verification purposes...." I was lying but like I said I just didnt care anymore.
Prick ASS: " Ok fine, Thank You."
THEN HE didn't hang up so I'm guessing he was waiting for me to respond back but Shit I'm done wit ya ass. I dnt have shit else to say to you! So what do I do?.....
I hang up in his damn face.
I mean I'm thinking: What the fuk r you still on the phone for? Our conversation is done!
I know I was wrong for that but honie at that point.,I just didn't give a damn!
Fuck cust. service! Shit we deserve respect too! It aint but so much we can take on a daily basis!
LAAAAAAAAWWWED...See its a reason people call 1st. They talk all that shit on the phone cuz dude know that mess wouldn't fly if he bought his ass in for an appointment! He wouldn't be so big and bad then. "You only have 1..."yea well nucca how bout I only have time for ABOUT 1 more phone call to take until my shift ends and I refuse to spend it on yo dumb ass...
CLICK!
sorry yall... Sasha had to vent for a sec...I'm good now though!
That customer couldve kissed my azz tho yall, seriously!
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